As defined by the limited warranty, an emergency includes situations such as:
Total loss of heat when the outside temperature is below 45 degrees F.
Total loss of electricity (Check with the utility company before reporting this circumstance to our offices or electrician.)
Total loss of water (Check with the water department to be certain the problem is not a general outage in the area.)
Plumbing leakthat requires the entire water supply to be shut off.
In the case of leak due to frozen pipes, immediately turn off the main water supply to your home and contact your homeowners' insurance agency.
Gas leak (Contact your utility company or plumber if the leak is at the furnace or water heater supply lines.)
During business hours, call our offices.
For after-hours emergencies:
Aspen View Homes Colorado, please call (719) 203-0246
Desert View Homes El Paso and Villa Valencia, please call (915) 540-6294
Desert View Homes Las Cruces, please call (575) 652-1092
Horizon View Homes Colorado, please call (970) 692-6173
Horizon View Homes Texas, please reference contact list here.