Customer Care

Welcome to the View Homes Customer Care Center. As a View Homes Homeowner, you will receive warranties on the construction and finishes of your home.  Specifics regarding the warranties are described in the homeowners’ warranty provided as part of your purchase agreement.

View Homes would like to extend our help in any manner we can to ensure your home is cared for with ease and attention.  Below you will find a list of resources available to you. If you have any questions regarding your new home, need emergency services, or help filing a warranty claim, please do not hesitate to contact us.

Emergency Services

After Hours Emergencies

As defined by the limited warranty, an emergency includes situations such as:

Total loss of heat

when the outside temperature is below 45 degrees F.

Total loss of electricity

(Check with the utility company before reporting this circumstance to our offices or electrician.)

Total loss of water

(Check with the water department to be certain the problem is not a general outage in the area.)

In the case of a leak due to frozen pipes, immediately turn off the main water supply to your home and contact your homeowners’ insurance agency.

Gas leak

(Contact your utility company or plumber if the leak is at the furnace or water heater supply lines.)

Plumbing leak

requires the entire water supply to be shut off.

Community Contact

Who To Call

During business hours, please call our offices to speak to a Customer Care Representative.  For after-hours emergencies call your local office below:

Aspen View Homes – Colorado

To submit a warranty request in the Colorado Springs / Southern Colorado area, please click on the button below:

Warranty Request

Normal Hours:
(719) 203-4348


After Hours Emergency:
(719) 203-0246

Desert View Homes – El Paso Texas

To submit a warranty request in the El Paso Texas area, please click on the button below:

Warranty Request

Normal Hours:
(915) 591-6319


After Hours Emergency:
(915) 540-6294

Desert View Homes – Las Cruces Texas

To submit a warranty request in the Las Cruces New Mexico area, please click on the button below:

Warranty Request

Normal Hours:
(575) 997-5474


After Hours Emergency:
(575) 652-1092

Horizon View Homes – Northern Colorado

To submit a warranty request in the Northern Colorado area, please click on the button below:

Warranty Request

Normal Hours:
720-378-6587


After Hours Emergency:
(970) 692-6173

Armadillo Homes – Laredo Texas

To submit a warranty request in the Laredo Texas area, please click on the button below:

Warranty Request

Normal Hours:
(210) 662-0066


After Hours Emergency:
(210) 662-0066

View Homes – San Antonio Texas

To submit a warranty request in the San Antonio & surrounding area, please click on the button below:

Warranty Request

Normal Hours:
(210) 662-0066


After Hours Emergency:
(210) 662-0066

Hills View Homes-South Dakota

To submit a warranty request in the Rapid City South Dakota area, please click on the button below:

Warranty Request

Normal Hours:
(605) 210-5504

View Homes - Iowa

To submit a warranty request for View Homes in Iowa, please click on the button below:

Warranty Request

Normal Hours:
(515) 273-3065

Explore Your Home Warranty Coverage for Iowa Here!

 

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